Being Responsible For Your Own Mistakes Is A Major Key To Success
Learn how to own your mistakes and learn from them rather than blame others.
Being a manager at a fast-food chain, I learned a lot about working with other people. I also learned a bit about myself, and developed a few pet peeves.
Easily my biggest pet peeve has to be people not owning up to their own mistakes. Let me tell you a story.
Once upon a time, there was a frustrating cashier
It wasn’t a huge deal. At least, it didn’t have to be.
One of the cashiers had taken an order wrong, so the kitchen made the wrong sandwich. An easy fix. Being the one in charge, I took it upon myself to inform the cashier of her mistake. As I said, it wasn’t a big deal and was an easy fix.
All I wanted the cashier to do was acknowledge her mistake. Something along the lines of, “Oh, my bad. I’ll try to remember to double-check with the customer.”
That is all. Just a yes, sorry, my bad. End of story. Simple, easy, straight forward. Or so I thought.
Instead, the cashier decided to blame someone else. And not just anyone, she blamed someone who hadn’t even clocked in! They weren’t even working at the time the order was placed.
